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Frequently Asked Questions

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Frequently Asked Questions

Don't hesitate to reach out if you have any questions on how we can help you and your organisation elevate, sustain and increase the predictability of sales.
What issues do you solve for Businesses?

- Sales revenue growth
- Margin growth
- Revenue forecasting
- Client retention
- Merging salesforces
- New product launches

What issues do you solve for Sales Professionals?

- Discovery skills
- Communicating value and differentiation
- Handling objections
- Obtaining commitment
- Accessing and speaking to senior decision-makers
- Virtual sales skills
- Losing key deals
- Missing opportunities
- Developing advocacy

What issues do you solve for Sales Leaders?

- Sales transformation
- Cultivating a high-performance mindset
- Developing a coaching culture
- Accessing new markets
- Sales competency development
- Building sales strategies
- Relationship development
- Generating new business
- Sales process analysis and development
- Sales productivity
- Consistently winning/losing on price
- Sales performance issues

How do I increase the performance of my salespeople?

Many sales organisations rely on advantageous market movements to propel sales performance and of course we all wait for these times; all boats rise with a high tide.

But why do some businesses still move from strength to strength even when the environmental factors are not favourable.

The answer can be manifold, but as we all know well-disciplined and well-trained teams who have a clearly defined approach and are regularly coached have a higher chance of success. We can show you how to create this in your team and your business.

How can my team excel when selling remotely?

Isn’t it funny how some people have adapted to remote selling seamlessly and yet many have languished. Those that were using and adaptive process, tools and methodologies are the ones that have adapted well.

Sales itself hasn’t changed, the medium through which we communicate has in some cases. Buyers still buy to solve their own issues and don't forget they themselves have also a challenge discerning partners and vendors remotely.

There are definitely new communication skills that need to be learned and harnessed but essentially the sales game is still the same. Know the rules and play by the rules and your sales game will flourish.

How can I calculate Return on Investment when developing the sales capabilities of my team?

The first requirement is to already be measuring your sales performance and have reliable recorded sales data so that you can benchmark before and after performance.

Let's take a simple sales metric such as win rate - the  percentage difference between the number of opportunities pursued versus the number won. You can look at a before and after picture or even a control sample and benchmark the old performance against the new. In one recent engagement the client’s win rate shifted 50% from 20% to 30% which equated to more than a 3000% return on investment.

This number will continue to grow as more and more deals are won. Don't worry if you don't have the data recorded or are unsure about how to do this, we will walk you through the process step by step in the full understanding that a clear definition of RoI is key determinator of success.

Why doesn’t sales training work, why hasn’t it created the results we need?

It’s not that sale training doesn’t work, it’s just that it takes more than a  single sales intervention to change behaviours. This is the key; behavioural development so that salespeople practice success behaviours – this  doesn’t happen overnight.

We like using the metaphor of building sales muscle, which comes about as a result of repetition through coaching. Sales training in isolation does not create the change in behaviours and so will not work. Sales training, with coaching as a process for behavioural development over time, that’s what moves the needle.

We can help you develop a customised path to developing your people and building a self-sustaining culture of high-performance built on success behaviours.

Why do we end up winning/losing on price?

Opportunities are won on lost price for a couple of reasons. Firstly, you are probably in a competitive market where from the buyer's perspective solutions all look very similar. Secondly, salespeople are struggling to articulate their differentiation in a context that is meaningful enough to the buyer.

Let's put it like this, the cheapest sets the market. If the cheapest is 1 and you are at 1.2, the buyer is never going to say why am I paying 1, they will ask why should I pay the delta of 0.2. In your answer to that question is whether the client will buy at your price premium or not.

It’s about setting your differentiators in the customer’s context and whilst the logic is simple to grasp, it’s not well practiced. In short, get good at defining your differentiators and you will start to uphold your price and your margin.

Our capability builder workshops will help you learn the framework to have these high value conversations with customers.

How do I future proof sales organization?

One thing you can be sure about, is that the environment we operate in will continue to change and we have to be able to adapt with the times.

Successful businesses are those that intentionally build a culture on both accountability and high performance. We spend a lot of time talking to business leaders about cultural transformation through our 3rd party intellectual property partnerships.

We can tell you now that cultural transformation is one, not as difficult as you may think and two the effects are so profound they will literally transform your business and performance to a place you may never have thought possible.

Chat with us and we can show you how this has been done so many times before.

Speak to us

High-performance does not happen by chance or accident.

It is the result of intentionally honing excellence in domain-specific capabilities. 

Accelerate your revenue performance today.

Contact us to speak to one of our consultants.